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Have questions about water testing, need an installation walkthrough, or require corporate bulk order pricing? Let our technical support desk know.

Call Support Line

+91 98765 43210

Support Email

help@aquacreateshop.com

Corporate Office

Aqua Create Water Systems, Chhattisgarh, India.

Troubleshooting & FAQs

Quick guides on routine water purifier maintenance and technology specs.

How often do I need to replace the external pre-filter?

The external pre-filter spun cartridge catches mud, sand, and clay. If your source water has high sediment levels, it should be changed every 3 to 6 months. For clean municipal water, changing it every 6 to 9 months is sufficient.

What is the optimal water pH and TDS output range?

Ideally, drinking water should register a TDS (Total Dissolved Solids) between 50 and 150 PPM. Thanks to our Alkaline Bio-Infusion cartridge, the pH is stabilized between 7.5 and 8.5. This pH range is optimal for digestion and metabolic health.

Can the purifier handle high-salinity borewell water?

Yes, our thin-film composite RO membranes are rated to handle source water salinity up to 2,500 PPM. It filters out heavy salts, magnesium carbonates, arsenic, and nitrates, reducing it to a pure, healthy drinking level.

Does AquaCreate provide local installations?

Yes, we provide free professional technician installations in all major cities across India within 24 to 36 hours of delivery. You can book an appointment using the form above.